Return & Refund Policy

At Coreprime, we value your trust and strive to provide a seamless shopping experience. Our refund policy ensures transparency and fairness while addressing any concerns you may have with your purchase.

1. Refunds will only be initiated after the returned product is received, verified, and approved by our quality team.
2. Refunds will be processed via bank transfer or the original payment method within 7-10 business days from approval.
3. If you encounter any issues with the product or order, contact us within 24 hours of delivery with details and images of the product, invoice, and packaging.
4. Refunds are not applicable for products that are:

• Opened, used, or tampered with.
• Without the original invoice or packaging.
• Damaged due to improper usage or negligence.

Return & Exchange Policy

1. Products are non-returnable due to their personal care, health, and consumable nature.
2. Returns are accepted only for:

• Missing accessories.
• Damaged or tampered packaging.
• Wrong or expired product deliveries.

1. Notify us within 24 hours of delivery with images of the product, invoice, and packaging. Allow 10-15 business days for the return or exchange process.
2. Products not eligible for return:

• Used or damaged products.
• Without an invoice or original packaging.
• Products with tampered batch numbers or price tags.

Refund & Replacement Policy

1. Refunds are processed via bank transfer or the original payment method. Cash refunds are not available.
2. Refund timelines:

• Online payments: 7-10 business days.
• NEFT transfers: 3-5 business days.

1. Replacements will be processed after verifying the returned product.